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Photoshop CS5 crashes after upgrading to Mac OS X Lion - Solution

Posted by Robert Lee on 6 October 2011

Photoshop CS5 crashes after upgrading to Mac OS X Lion - Solution

After upgrading to Max OS X Lion I found that each time I opened a file in Photoshop CS5 it would crash just moments later.  I also noticed that if I created a new file in Photoshop, and then reopened that file, it would not crash.

I did the usual Google searches for an answer but nothing I found seemed to help.  I tried disabling OpenGL in the Photoshop preferences in case it was a video driver issue (that seemed to be the most popular suggestion I found) - but it made no difference.

After lots of fiddling around and trying various other things I started looking through the Applications folder and discovered that there was a FontExplorer X Pro plugin in the /Applications/Adobe Photoshop CS5/Plug-ins/ folder. I tried moving this plugin file to the desktop temporarily to see if that made any difference.  On restarting Photoshop - hey presto!  No more crashes!

So here's a step-by-step summary of the solution I found:

  1. Close Photoshop.
  2. Remove the FontExplorer X Pro plugin file (/Applications/Adobe Photoshop CS5/Plug-ins/FontExplorer X for Photoshop CS5.plugin).  I just moved it to the desktop temporarily just in case I wanted it again.
  3. Start FontExplorer X Pro, and go to the Plugin Manager (Tools > Plugin Manager in the main menu). Click "Install" next to Adobe Photoshop CS5.
  4. Start Photoshop again.

If you have a similar problem but you're not using FontExplorer X Pro, then perhaps a similar issue is occurring with a different plugin.  Try moving all your plugin files temporarily and restart Photoshop to see if that fixes your problem - then reinstall them one by one to try and isolate the one that's causing it.

I hope that helps someone else out there and stops them from losing their hair!



10 comments received

Posted by phil on 2 April 2012 at 9:19pm:

ah.. sorted itů I just needed to run the update option.. it doesn't happen automatically. If CS5 photoshop crashes when you try to print.. update to the most recent version.

Posted by Phil on 2 April 2012 at 9:04pm:

my mac also crashes every time I try to print. just getting as far the print dialogue box and cancelling the request still crashes it. Any one any leads on this ?

Posted by Tibor on 9 March 2012 at 7:41am:

Thank you very much! You're a genius!!!

Posted by Luke on 28 February 2012 at 3:44pm:

Hasnt worked for me :-( i want to throw my mac away :-(
I dont have fontexplorer x pro so its not there to remove.
Im running the latest version of cs5 (just updated) but cant get it to print, it just crashes and disapears.
Also i cant get my large format canon w8400pg to work :-(. Thought itd be an easier life with my mac but its just problem after problem and its ruining my workflow :-(.
I used to love lions!!!! i prefer snow leopards (and windows) now!! :-(

Posted by Maikel on 2 February 2012 at 9:29am:

Thanks a lot, this was the solution for my problem!!

Posted by Ymode on 11 January 2012 at 11:35pm:

Thanks a lot!!

Posted by Jeroen on 11 January 2012 at 9:44am:

Thank you SO much!
Now i can work again!

Posted by Chad on 17 December 2011 at 12:15am:

Robert Lee - You are my new hero! Thank you!

I knew it had something to do with FontExplorer X pro but couldn't figure it out.

You see, I'm trying to decide which font management software I want to use and did a 30 day trial of FontExplorer X pro. I used AppDelete to remove it before installing a trial version of Suitcase Fusion 3. (Want to run them both before I decide.) The plugin you pointed out remained on my system even after using AppDelete? Now that it's gone I'm back to stability.

You need to get this fix on more forums!

Thank you, thank you, thank you!

Posted by cressa on 7 December 2011 at 1:54am:

Lucky i found your post, I was moments away from becoming physically violent towards my mac.


Posted by Marco on 3 December 2011 at 9:09am:

Thank you VERY much!
You saved my working saturday!

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